Privacy Policy

Data Controller
Delax Ltd, Union House, 111 New Union Street, Coventry, West Midlands, United Kingdom, CV1 2NT

Data Protection Registration
Delax Ltd is registered with the Information Commissioner’s Office (ICO), registration number ZB830755. We take your privacy seriously and comply with all applicable data protection laws, including the UK GDPR.

1. Personal data we collect

Via our website:

Name
Email address
Phone number (if provided)
Information submitted via contact forms

As part of our services:

Full name and address
Financial data (e.g. bank statements, invoices, receipts)
Identification documents for AML checks
Tax-related information
Other data necessary to provide bookkeeping, payroll, VAT, and tax return services

2. How we use your personal data

To provide and manage bookkeeping, payroll, VAT returns, self-assessment, and related financial services
To comply with legal and regulatory obligations, including Anti-Money Laundering (AML) regulations
To communicate with you regarding your account and our services
To maintain accurate financial records
To improve our services and website
To send you information about our services if you give consent

3. Legal basis for processing

We process personal data based on:

Contract – to deliver our services
Legal obligations – such as AML regulations
Consent – for marketing communications

4. Protecting your data

We use appropriate technical and organisational measures to protect your data against unauthorised access, unlawful processing, accidental loss, destruction, or damage.

5. Sharing your data

We do not sell or rent your data.
We may share your data with trusted service providers (e.g. cloud software providers) under strict confidentiality agreements.

6. Your rights under UK GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at: hello@delax.co.uk

7. Data retention

We keep personal data only as long as necessary to deliver services and comply with legal requirements.

8. Cookies

Our website uses essential cookies to ensure functionality and improve user experience.

These cookies do not collect data that identifies you directly.
You can control or disable cookies via your browser settings.
We do not use cookies for advertising or marketing.

9. Changes to this policy

We may update this Privacy Policy from time to time. Please check back regularly for updates.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 hello@delax.co.uk